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SMART maintenance will be conducted on the third Friday of each month from 6 PM to 10 PM. Please share this information with others and contact the SMART Help Desk if you have any questions.

SMART Help Desk 301.405.4870 or email:

Picture of Support Services - This is an image of a computer keyboard with two keys labeled Help Desk.

The Institute for Governmental Services and Research provides comprehensive support to SMART agencies and users. If you regularly use SMART, then you should bookmark this page within your browser as it contains resources for assistance in using the tool.

Contacting the SMART Help Desk

You can contact the SMART Help Desk via email ( or directly by calling 301.405.4870.