Jeanne E. Bilanin is responsible for the Institute's applied research and outreach function. A specialist in quantitative analytical methods, Dr. Bilanin directs all aspects of the Institute's research and technical assistance activities. She has been involved in numerous projects for Maryland local governments and state agencies, including evaluations of public safety and justice administration programs, fiscal impact studies, and development of strategic plans. Prior to joining the Institute in 1989, Dr. Bilanin held engineering positions with URS and Potomac Electric Power Company and was a program analyst with the District of Columbia. Dr. Bilanin holds a Ph.D. in Public Policy from University of Maryland, Baltimore County, a M.S. in Public Management from Carnegie Mellon University, and a B.A. in Political Science from Virginia Tech. She also holds a B.S. in Civil Engineering from George Washington University and is a licensed professional engineer.