Capabilities

With expertise in quantitative and qualitative assessment, as well as business process re-engineering, the Institute for Governmental Service and Research (IGSR)provides applied research, outreach, and technology innovations to meet the needs of state and local governments.

Services offered by IGSR include:

• applied research
• consulting and technical assistance
• systems design and development
• program evaluation
• systems implementation and management
• training and education
• strategic planning
• program development
• facilitation
• economic and fiscal analysis
• information dissemination

The Institute employs standardized instruments, rigorous designs, and large sample sizes. Many of the Institute’s research initiatives use automated data gathering systems that are designed, managed, maintained, and supported within the Institute.

Over the years, a major focus of research, technical assistance, and technology services has been in the areas of criminal justice, including adult and juvenile courts, corrections, community supervision, prosecutors, and the police. Many projects span the interface between the criminal justice system and health and social service systems often entailing efforts to improve multi-agency collaboration.